COVID-19 Response & Services

We'll update this information as we continue to assist our neighbors in securing safe, affordable housing. Also included are Community Resources to help you if you need additional assistance. (updated September 26, 2022)

RESTORE IS OPEN TO SHOPPERS, DONORS AND VOLUNTEERS: ReStore, 601 N. West St., is open with measures to help ensure the health and safety of shoppers, donors and staff. These measures include frequent cleaning and disinfecting of our stores with a focus on high tough areas, We will have signage to promote appropriate social distancing while in the store.

CONSTRUCTION VOLUNTEERS: We're taking precautions on our build sites. Cleaning and sanitizing are emphasized. Masks are encouraged when volunteering indoors. Please register here first and you'll receive a confirmation email with specific details regarding the protocols in place where you will be volunteering.

RESTORE VOLUNTEERS: All volunteers, whether you've served before or are new, must attend an orientation session before volunteering to learn our health and safety measures. Orientations are every Thursday at 4:30 p.m. at Restore. After attending, you will need to register before volunteering and you can do that here. We're asking you to register now because volunteer spots are limited and on a first-come, first-serve basis.

WICHITA HABITAT HOMEOWNERS: If you find yourself struggling financially during this time, we encourage you to be proactive in reaching out to our mortgage servicing partner, Fidelity Bank at (316) 268-7309 or (800) 304-6161 to make them aware of, and keep them informed, about your situation. You may rest assured that we are in regular contact with Fidelity, and keeping you in your home is a top priority. With this in mind, please also be sure to communicate with us if you have a change in job status. To make a payment:
  • Please go to the Downtown Fidelity Branch, 100 E English. They are open.
  • You also can mail a check or money order  100 E English Wichita,KS 67202.
  • Or call customer service and pay on the phone 1-800-304-6161 or online If you  pay by phone or online you will be charged $9.95 for the transaction.

HOMEOWNERSHIP PROGRAM: We will be accepting applications from May 1-May 31. We are holding information meetings to tell you about the program. You can find the meeting dates and registration information here

To learn more, please contact staff by emailing [email protected] or call (316) 269-0755.

Community Resources

COVID-19 Testing: If you need to be tested click here for a list of locations in Kansas. 

COVID-19 Vaccine: Sedgwick County's website has information on the vaccine.  Click here for details

ASSISTANCE AND RELIEF If you have fallen behind on rent or are facing eviction, here are some agencies and resources that might be helpful:

Center of HopeEmergency rent and utility assistance to those in danger of being evicted or having utilities shut off. Click here for details

Wichita Emergency Rental Assistance Program: (WERAP): Can provide funding for past due rent & utilities, future rent & utilities with recertification every 90 days (limited to a total of 12 months). Can apply online here  OR visit one of the city’s three neighborhood resource centers, where they can help you apply. Atwater center at 2755 E. 19th Street N (316) 303-8016, the Colvin center at 220 S. Roosevelt (316) 303-8029 and the Evergreen center at 2700 N. Woodland (316) 303-8042. There’s no appointment required.

Kansas Emergency Rental Assistance Program will now serve landlords and tenants within the City of Wichita. This supplements WERAP. If you are struggling to pay rent or utilities due to COVID-19, learn more about KERA here 

LIEAP: Utility assistance. Call 1-800-432-0043

Wichita Salvation Army: Utility assistance call 211. In danger of becoming homeless or already unhoused call the Emergency Homeless Services Intake Office at (316) 263-2196

United Methodist Open Door: Call (316) 265-9371

Catholic Charities: Call for an appointment (316) 264-8344 ext 4109

HumanKind Ministries: Homeless shelters. Also, low-income apartments, The Studios coming this summer. Click here for details or call (316) 264-9303

Mental Health Association of South Central Kansas: Offers assistance to those who live with mental illness: apartments, shared housing, senior housing, etc. Call (316) 652-2590

United Way of the Plains has 211, a 24-hour helpline if you need assistance or have general questions regarding the Coronavirus. Dial 2-1-1 to talk with a call specialist or text your ZIP code to 898-211. United Way is working with local and state agencies to have accurate, current information.